Dear Mr. Ward,
We are just days away from settlement on our new home lot #136 and are so excited. Our new home is every thing we have ever dreamed of and more! We are confident that our home has been built by quality craftsmen with superior grade materials. We have visited weekly and have had the pleasure and excitement of watching our new home develop from the beautiful lot that we chose to its impressive completion.
Along the way, we have been quite happy in every step with the attention to detail and quality of our new home. The model home is absolutely amazing and was a huge selling point and inspiration in our deciding to purchase a home from Bob Ward Homes. We had a lot of fun (I had a blast!!) picking out the upgraded/standard features from the large selection of both trendy and traditional styles that you offer. In fact, I spent a lot of time daydreaming and visualizing the many possibilities!!! Whereas I can visualize, my husband cannot so it was fun to watch how happy he was in seeing the finished product during our first pre-settlement walkthrough.
Mr. Ward, I was advised, by a family member that I should obtain my own realtor to represent us but I cannot tell you how happy I am that I did not choose to listen!! I just cannot say enough about Veronica!! She represents your company in such a way that she is an extension of what your homes offer. Stylish, smart and beautiful inside and out. Veronica treated us as if we were her most important customers the entire time for every question or remark we made she responded as if it was of the utmost importance. Neither I nor my husband ever once regretted working with her. In fact, she only enhanced our experience twenty fold. She is very experienced, professional yet very personable and kind which made our experience fun. Our only sadness is knowing she will not be a permanent fixture to the Delta community although I keep telling her the lot next to me is still open!
Victor has also been a wonderful addition to your community as he started midway through our building process but has enhanced the team with his enthusiasm for getting the job done now rather than later. He immediately had people working on the last few little things that needed to be completed. Victor is a really nice person and also makes you feel like your concerns are very important to him as well. I am sure that he will continue to grow to be a significant asset to the Bob Ward Family.
Lastly, I hope you know how grateful we are to you and everyone at Bob Ward Homes for all that you have done to bring our dream into fruition. This is only our second home but it will also be our last. Chuck and I appreciate so very much every thing that you and every employee has done for us from the beginning to the end to make this house our home!! Mr. Ward, all of the help and kindness won’t be easily forgotten!!! Thank You!!!
- Chuck & Rhonda B.
I had my pre-construction meeting today with Victor, the construction supervisor. I could not have asked for a better person. He was very professional, understanding and most of all patient with me. I cannot wait until they start digging on lot #138!!!
- Janet C.